The elimination of this type of waste can improve all others. This type of manufacturing waste occurs when management in a manufacturing environment fails to ensure that all their potential employee talent is being utilized. When workers are given the opportunity to thrive in the workplace, they work their hardest and best.
By engaging employees and incorporating their ideas, providing training and growth opportunities and involving them in the creation of process improvements that reflect the reality they experience and the skills they possess, overall operational effectiveness is improved.
In the office, non-utilized talent could include insufficient training, poor incentives, not asking for employee feedback, and placing employees in positions below their skills and qualifications.
In manufacturing, this waste can be seen when employees are poorly trained, employees not knowing how to effectively operate equipment, when employees are given the wrong tool for the job, and when employees are not challenged to come up with ideas to improve the work.
For companies to operate efficiently and productively, they must fully invest in their workers, and complete training is a great place to start.
Examples of non-utilized talent:
- Poor communication.
- Failure to involve people in workplace design and development.
- Lack of or inappropriate policies.
- Incomplete measures.
- Poor management.
- Lack of team training.
“However beautiful the strategy, you should occasionally look at the results.” —Winston Churchill