idea-funnel Keith Norris2022-12-03T12:04:03+07:00December 3rd, 2022| Share This Story, Choose Your Platform! FacebookTwitterLinkedInRedditTumblrPinterestVkEmail About the Author: Keith Norris Keith is a long time practitioner of continuous improvement, an author, a proud husband and father, cyclist, ice hockey player, and CEO at Complete XRM, inc.