2nd-level-goal-1 Keith Norris2023-03-09T06:31:25+07:00March 9th, 2023| Share This Story, Choose Your Platform! FacebookTwitterLinkedInRedditTumblrPinterestVkEmail About the Author: Keith Norris Keith is a long time practitioner of continuous improvement, an author, a proud husband and father, cyclist, ice hockey player, and CEO at Complete XRM, inc.